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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Brodie

John Brodie

September 22, 2026

5  out of  5
rating by John Brodie
"I had to submit an invoice for a Tow Truck. It was so absolutely easy and the customer service was so absolutely awesome that My Wife and I are very happy to have chosen State Farm"
We responded:
"John, thank you for taking the time to leave us a review! I'm glad to hear that submitting your invoice was a breeze and that you and your wife are happy with our service. We're here to make things as easy as possible for you. Let us know if we can help with anything else!"
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Kyle Whitlock

September 10, 2026

5  out of  5
rating by Kyle Whitlock
"I was able to have my vehicle insurance questions answered in a quick and professional manner by April. Happy camper!"
We responded:
"Kyle, thank you for taking the time to leave us a review! I'm glad to hear that April was able to assist you with your insurance questions efficiently. We're happy to have you as part of our office family. Let us know if we can help with anything else!"
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Noha Contreras

September 9, 2026

5  out of  5
rating by Noha Contreras
"Hannah S. was very helpful. 🙏💖"
We responded:
"Thank you, Noha! I'm glad to hear that Hannah was able to assist you. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Shauna Sherman

September 9, 2026

5  out of  5
rating by Shauna Sherman
"Hannah is truly one of the sweetest people you will ever meet! She is incredibly knowledgeable about insurance and always takes the time to make sure her clients understand their coverage and feel taken care of. She will always greet you with a smile and goes above and beyond to help. If you’re looking for an insurance agent who genuinely cares about her clients and knows her stuff, I highly recommend Hannah at State Farm!"
Profile photo of Shauna Sherman

Shauna Sherman

September 9, 2026

5  out of  5
rating by Shauna Sherman
"Hannah is truly one of the sweetest people you will ever meet! She is incredibly knowledgeable about insurance and always takes the time to make sure her clients understand their coverage and feel taken care of. She will always greet you with a smile and goes above and beyond to help.

If you’re looking for an insurance agent who genuinely cares about her clients and knows her stuff, I highly recommend Hannah at State Farm!"
We responded:
"Shauna, thank you for taking the time to leave us a review! I'm so happy to hear that Hannah has made such a positive impact with her knowledge and care. We truly value your recommendation and are grateful to have you with us. Feel free to reach out if you need anything else!"
Profile photo of Jason Burns

Jason Burns

September 9, 2026

5  out of  5
rating by Jason Burns
"Hannah is amazing and always ready to help. Every time I need information or a quote for a client she my go to and I would highly recommend her for your insurance needs."
We responded:
"Jason, we appreciate your recommendation and are here to assist with any of your insurance needs. I'm glad to hear that Hannah has been such a great help to you. We're here for you!"
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Landon Clark

September 4, 2026

5  out of  5
rating by Landon Clark
"Great people with great experience would recommend!"
We responded:
"Landon, I'm so happy to hear that you had a positive experience with our team. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Samuel Faucette IV

September 3, 2026

5  out of  5
rating by Samuel Faucette IV
"I had an excellent experience switching my policies over to State Farm and Hannah Brewer is an excellent liason and educator in the insurance world. As the type of person who needs to fully understand to make a decision, her knowledgeable approach to her passion saved me a ton of money monthly and made me feel understood. I'm very grateful for her attentiveness and honesty!! 10/10"
We responded:
"Thank you, Samuel, for sharing your experience! I'm really happy to hear that Hannah was able to guide you through the process and help you feel confident in your decision. It's great to know that her expertise and dedication made a difference for you. We're grateful to have you with us. Let us know if we can help with anything else!"
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Dawn Shepard

August 20, 2026

5  out of  5
rating by Dawn Shepard
"All around great service love State Farm for the pass three years"
We responded:
"Thank you, Dawn! I'm happy to hear you've enjoyed our service over the past three years. We appreciate having you with us. Let us know if we can help with anything else!"
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Tameika Isaac Devine

August 19, 2026

5  out of  5
rating by Tameika Isaac Devine
"Hannah Brewer is a ray of sunshine and makes everyone feel welcomed. I would strongly recommend this agency and let Hannah take care of you."
We responded:
"Tameika, I'm so happy to hear that Hannah made you feel welcomed and appreciated. We’re grateful for your recommendation and are always here to help with your insurance needs. Feel free to reach out if you need anything else!"
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Manilyn Pe Benito

May 16, 2026

5  out of  5
rating by Manilyn Pe Benito
"Shout out to Hannah Brewer!, I just wanted to thank you for all your help with both my home and car insurance. I really appreciate your responsiveness and guidance throughout the process. It’s been a pleasure working with you!"
We responded:
"Thank you, Manilyn! I'm glad to hear that Hannah was able to assist you with your insurance needs. We appreciate your kind words and are happy to have been of service. If you need anything else, feel free to reach out!"
Profile photo of W G

W G

May 7, 2026

5  out of  5
rating by W G
"So very personable and professional like back in the good ol days when customer service was paramount. That description describes my agent Hannah Brewer. Working with and jointly navigating our complicated family dynamics has proven a joy rather than a chore. Always available for the smallest of questions, and astute at choosing whats best and then explaining with ease the often confusing realm of the insurance world. Top notch, A+, personally and professionally. We highly recommend Hannah Brewer!"
We responded:
"Thank you, W G, for your wonderful feedback! I'm delighted to hear that Hannah has made your experience enjoyable and seamless. Her dedication to providing exceptional service and clarity in the insurance world is truly appreciated. We're grateful for your recommendation and are always here to assist with any questions you may have. Thanks for choosing us!"
Profile photo of Theresa Boynton

Theresa Boynton

May 5, 2026

5  out of  5
rating by Theresa Boynton
"Madelyn did a wonderful job getting my homeowners insurance set up, she thoroughly went over all the coverages and I couldn’t feel more protected than I do at State Farm!"
We responded:
"Hey, Theresa! Thank you for sharing this and for pointing out the great price. I’m happy Maddie could get your homeowners insurance set up and walk you through the coverages so everything made sense. It’s great to know you feel confident with how everything is in place, and we appreciate you choosing us."
Profile photo of Jane Guevara

Jane Guevara

May 4, 2026

5  out of  5
rating by Jane Guevara
"Always an available to answer any questions and are so pleasant to talk to. They always give me options and offer to help me any way they can. Great group of people to deal with!!"
We responded:
"Thank you, Jane! I'm happy to hear that you find our team pleasant and helpful. We always strive to provide options and support for your needs. Let us know if there's anything else we can assist you with!"
Profile photo of Devin Carr

Devin Carr

March 30, 2026

5  out of  5
rating by Devin Carr
"Hannah gave me the best rates and helped teach me what my insurance’s actually mean. Best home and auto insurance agent in Columbia SC."
We responded:
"Thank you, Devin! I'm happy to hear that Hannah was able to provide you with great rates and clarity on your insurance. We strive to be the best in Columbia, SC, and your feedback means a lot to us. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of Beth Lemmonds

Beth Lemmonds

March 10, 2026

5  out of  5
rating by Beth Lemmonds
"Had a great experience getting insurance set up for my new car with State Farm. Hannah made the whole process quick and easy. She was friendly, helpful, and explained everything clearly. I really appreciate how smooth she made it!"
We responded:
"Thank you, Beth! I'm happy to hear that you had a great experience setting up your insurance with us. Hannah is indeed fantastic at making the process smooth and clear. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
Profile photo of Paul McMillan

Paul McMillan

March 9, 2026

1  out of  5
rating by Paul McMillan
"Would like to file a complaint with April the receptionist. Very rude and short. Unprofessional. she said “I’ve already told you? What else do you want?” And hung up on me before I could ask her another question. I left a voicemail for her to call me back. She text me a simple text. Instead of calling me back and answering my questions."
We responded:
"Hello Paul, thank you for sharing your feedback. We take all customer interactions seriously and strive to provide respectful and professional service to everyone who contacts our office.

Our team works hard to answer questions and help customers understand changes to their policies, including rate adjustments that may occur over time. We also expect conversations with our team members to remain respectful. Offensive or abusive language toward our staff is something we do not tolerate, and in those situations our team members may end a call.

Regarding your comment about the follow-up, our goal is always to respond as promptly as possible using the quickest available method at the time. If you still have questions about your policy or the changes you mentioned, please feel free to contact our office directly so we can assist you further.
"
Profile photo of Letitia Clem-McClanahan

Letitia Clem-McClanahan

March 3, 2026

5  out of  5
rating by Letitia Clem-McClanahan
"Hannah Brewer <- All Star person. Extremely informative and patient while navigating the unfamiliar process I had questions about. Made the switch from one company to theirs an easy decision. Thank you, Hannah!"
We responded:
"Thank you, Letitia! I'm happy to hear that Hannah was able to provide such informative and patient assistance during your transition. We’re glad you found the switch easy and appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Victoria Lee

Victoria Lee

February 25, 2026

5  out of  5
rating by Victoria Lee
"Car insurance and rental insurance"
We responded:
"Thank you, Victoria! I'm happy to know that you're satisfied with both your insurance. Our office is dedicated to providing excellent service, and your feedback means a lot to us. If you ever have any questions or need assistance, feel free to reach out!"
Profile photo of Nicholas Esposito

Nicholas Esposito

February 24, 2026

5  out of  5
rating by Nicholas Esposito
"I was with Denise Thomas for years before my agent changed. I just had my first meeting with April as my rep for Robbie Steett and she was very helpful."
We responded:
"Thank you, Nicholas! I'm happy to hear that April was able to assist you effectively during your first meeting. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Brittany Whitlock

Brittany Whitlock

January 15, 2026

5  out of  5
rating by Brittany Whitlock
"Love this whole branch and it's great customer service. April is such an asset to this company. Very knowledgeable and friendly!"
We responded:
"Thank you, Brittany! I'm happy to hear that you love our branch and appreciate the great service. April is indeed a valuable part of our team, and I'm glad her knowledge and friendliness made a positive impact. If you ever need anything else, feel free to reach out!"
Profile photo of Monique Williams

Monique Williams

January 14, 2026

5  out of  5
rating by Monique Williams
"Robbie helped me get a bundle deal for the best price!!"
We responded:
"Monique, thank you for your feedback! I'm happy to hear that our office was able to assist you in finding a great bundle deal. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of andrea Upchurch

andrea Upchurch

January 9, 2026

5  out of  5
rating by andrea Upchurch
"April Whitlock is a friendly and reliable agent who truly cares about her clients. She listens carefully, offers personalized insurance solutions, and is quick to respond whenever you need help. Working with her makes navigating insurance simple and stress-free. If you want an agent who’s attentive and trustworthy, April is a great choice."
We responded:
"Andrea, thank you for your wonderful feedback! I'm glad to hear that April has been attentive and reliable in providing personalized solutions. It's great to know that she makes your insurance experience simple and stress-free. If you ever need further assistance, feel free to reach out!"
Profile photo of Amanda Upchurch

Amanda Upchurch

January 6, 2026

5  out of  5
rating by Amanda Upchurch
"I’ve had a great experience with State Farm, especially working with April Whitlock. She is knowledgeable, responsive, and genuinely cares about her clients. April made the process easy, and explained everything clearly. Highly recommend her and this company!"
We responded:
"Thank you for your review, Amanda! I'm happy to hear that April provided you with such excellent service. It's wonderful to know she made everything clear and easy for you. We appreciate your recommendation and are here if you need anything else!"
Profile photo of April Whitlock

April Whitlock

December 6, 2025

5  out of  5
rating by April Whitlock
"Great office!"
We responded:
"Thank you, April! I'm happy to know you think so highly of our office. We’re always here to help with your insurance needs!"
Profile photo of Ruth Wiley

Ruth Wiley

December 4, 2025

5  out of  5
rating by Ruth Wiley
"Hannah is an allstar!! I have had the pleasure to get to know her by her involvement within the community. She contributes to charities, educates the community and is genuinely a positive and caring person. As a mortgage broker, I have to have a deep trust and relationship to whomever I refer my clients to. Hannah has quickly earned this trust so much that I even used her for my personal coverage. She saved me hundreds annually, explained all the coverage and made sure I understood everything. Hannah has shown what a true asset that State Farm has in an agent and what I have for my clients (and my own) insurance coverage."
We responded:
"Thank you, Ruth! I'm so happy to hear about your positive experience with Hannah. Her dedication to the community and her customers truly makes her an invaluable part of our team. It's wonderful to know she has earned your trust and helped you with your coverage needs. If you ever need anything else, feel free to reach out!"